We are always looking to hire professional and responsible individuals to join our team of customer service representatives. Description of Duties and Responsibilities:
Ticket sales, issuing boarding passes, checking in luggage, providing boarding information, rebooking passengers, boarding aircraft
Assist customers in a friendly, courteous and prompt manner
Assist passengers with special needs
Resolve customer complaints
Communicate with customers and ground and aircraft personnel
Loading and unloading baggage
Load planning – calculate weight and balance of aircraft