ARINC Direct is a complete 24 hours per day/7 days per week flight planning, messaging, and customer service provider, exclusively for business aviation. The ARINC Direct Flight Coordinator is responsible for interacting with ground- and air-based business aviation customers via telephone and message exchanges during all phases of flight planning and operations. Duties include: create and disseminate computed flight plans and weather information; relay sensitive aviation messages; provide logistical assistance for flight crews and passengers; airport arrival and departure reservation management; customer account, software, and training support; ensure customer satisfaction to customers (pilots, flight departments, and passengers); process incoming customer messages and telephone calls.
Qualifications Required Experience:
This position requires 2+ years of applicable aviation-related experience. A thorough understanding of aircraft flight planning, aircraft performance, aviation weather and reports, aviation navigational charts, aviation navigational procedures and related information is required.
-PC operating experience in a professional environment, including standard office software and internet browsing and must possess be able to communicate well both orally and in written form and to deliver exceptional customer service to both internal and external customers.
-Ability to work for extended periods while seated and using a personal computer and be able to handle incoming customer calls without assistance.
-Ability to handle multiple customer requests simultaneously and accurately, work well in dynamic situations, and someone who can anticipate and mitigate problems.
-Effective time management skills, ability to work very effectively with others in a fast-paced team environment and be able to work independently with limited assistance.
Education Requirements:
Aviation-related degree. (May be substituted for flight dispatcher experience)
Desired:
Flight dispatching experience is strongly preferred.
To Apply:
http://www.arinc.com/careers/index.html
Job # 8244BR
Ads